Healthy Messages™ Healthy Messages™

Sharing Appreciation

According to Merriam-Webster, appreciation is defined as ‘a feeling or expression of admiration, approval, or gratitude’. How do you feel when someone shares that they appreciate you? For most, receiving positive feedback from others can be encouraging. It can also add significant personal meaning, based on particular factors, such as their relationship with the giver and the context surrounding the appreciation shared. For instance, for someone who performed a particular task/assignment that required a great deal of personal sacrifice, knowing that it made a huge difference in someone else’s life makes their sacrifice feel worth it. Or, maybe someone receives a compliment from a person who is usually very critical, and this means more to them than a compliment they might receive from say a close friend, because it’s unexpected and comes as a pleasant surprise.

Although it would seem fairly easy to share appreciation with others, for some, perhaps many, sharing appreciation can be difficult. Maybe you don’t really appreciate or admire someone personally, yet there are particular words or actions that you do. Yet, it can be hard to separate the two at times. It is unfortunate when this happens, however, for both the giver and receiver. Healthy messaging at its core is one's ability to align words, actions, and values, and doing so with the intention of achieving specific outcomes, the absence of which can cause challenges personally, professionally, and organizationally. When this isn’t the case, it can still be important to be able to ‘agree to disagree’ and acknowledge what you do appreciate about others, giving credit where it’s due as the saying goes. Maybe being able to acknowledge what you appreciate about someone isn’t as much of an issue as putting words to your feelings. For some, there could even be a fear of saying the wrong thing or being rejected. I recall hearing someone share about their experiences growing up at home with a parent who loved them but was not very communicative with them. They refrained from speaking very much due to their own experiences growing up with verbal abuse and consequent uncertainty about what to share. There could also be the decision to not speak because of the belief that speaking more can cause less good, even if the comments are largely positive. 

Regarding the last point, another important question is whether or not it’s necessary to hear how people feel about you and if it’s more necessary to understand your own value. This speaks to a larger point about being secure within oneself, and I do feel that it’s crucial to be sure of oneself, especially in the face of adversity. Yet, it’s also important to be affirmed and to affirm others, especially if you are a leader or have influence over others personally and professionally. 

At the least, people should know that they are seen, but even more so how their presence impacts others and why they are valuable. Thus, sharing your appreciation for others is a great way to provide support and ongoing feedback. This acknowledges and affirms them, helps to identify strengths, skills, and abilities, guides, and provides opportunities for dialogue and discussion. You might have heard about the ‘sandwich method’ for sharing constructive feedback which involves starting and ending with something positive and inserting what may be negative in the middle. I don’t know how helpful this is at all times, particularly if what may be positive is irrelevant to the conversation and only distracts from what could be shared. The goal is to be specific and clear about what the issue at hand is. The intent is to be purposeful while thoughtful. For leaders or individuals who have influence over others, including mentors and coaches, I believe this presents an opportunity to support people in the most meaningful ways at some of the most difficult times, reminding them about their identity and values, personal and/or professional goals and strengths, and how they may continue to grow along these lines as it relates to any constructive feedback you might share.

Consider how you might grow in your ability to share appreciation with others. How is appreciation important for you in your growth? What impact does appreciation have on achieving overall outcomes? 

I’d love to hear from you. Feel free to share a comment or reach out if you’d like to connect, have questions, or are interested in partnering.

Healthy Messages™ helps professionals, leaders, and business owners in human services improve, craft, and implement communication within and across systems. 

Learn more about Healthy Messages™ mission, vision, and outcomes.

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Healthy Messages™ Healthy Messages™

Growth & Messaging

For many people, the start of the New Year is an opportunity to think about what they want to achieve in their lives, personally and professionally. Helping people to grow personally and professionally through a focus on messaging is one goal/objective of Healthy Messages™. Thus, it seemed fitting to highlight areas of growth in this month’s writing. In particular, Healthy Messages™ is interested in the qualities/attributes that people possess and how they are able to incorporate them in the work that they do, as well as how much of the work that they do is a reflection of their values, mission or purpose, aspirations or goals, and overall messaging. This doesn’t just apply to paid employment or one’s career.

For many, their job is exactly aligned with their interests, skills, and life goals. For many others, they may be working to support themselves and their families while also pursuing what they feel is their true calling or passion, including investing time in a part-time business and/or volunteering for a particular cause. With this in mind, consider these areas of personal and professional growth and related questions:

  1. Personal identity - what are your qualities, values, and/or interests?

  2. Purpose/mission and/or goals - what would you like to do, support, or achieve?

  3. Place of action - where will you utilize your qualities, pursue your interests, advocate for values, fulfill your mission or purpose, and/or achieve your goals, whether that’s at home, your place of employment, or local community, to name a few?

  4. Your message - what do you want to convey through your words and actions in support of your values, purpose/mission, or goals and as a result of them? In other words, what’s the heart of the matter? Oftentimes we underestimate the power of communication (written, spoken, and lived out) in not only representing ourselves, organizations, or businesses, but in sharing the heart or importance of what we do, as well as in facilitating progress and clarifying our direction and next steps.

Considering areas of personal and professional growth through a focus on messaging, take some time to review the services that Healthy Messages™ offers:

  • Professional and Organizational Messaging Self-Service: Evaluate areas for growth and change and clarify professional and organizational messaging

  • Professional Development and Training: One on one or group support to navigate individual challenges around communication

  • Direct Communication Support: Assistance with producing content/communication

  • Strategic Consulting: Evaluating gaps/discrepancies between messaging and outcomes

  • Whole Leader Group™ - Where professionals can network, share ideas, & craft, implement, and improve healthy messages

How do you want to grow personally and professionally? What do you want to do or achieve? What messages do you want to convey? In this New Year Healthy Messages™ will be continuing to share content monthly while shifting priorities to work on more research and writing, in addition to providing supports around the services previously noted.

I’d love to hear from you. Feel free to share a comment or reach out if you’d like to connect, have questions, or are interested in partnering.

Healthy Messages™ helps professionals, leaders, and business owners in human services improve, craft, and implement communication within and across systems. 

Learn more about Healthy Messages™ mission, vision, and outcomes.

Read More
Healthy Messages™ Healthy Messages™

Positive Uses of Power

What does it mean to have power? For the purpose of this writing, there are two definitions that stand out. According to Merriam-Webster, power means the ability to act or produce an effect or possession of control, authority, or influence over others. Thus, power itself is not necessarily negative but can be used to positively influence others. In working with people, it’s important to be aware of the power you have, either by nature of your position and/or merely the ability to use your words and actions to create a negative or positive impact on others. This is especially true for leaders. This is also the case for parents or guardians. It’s relevant for anyone who has some level of responsibility for or accountability to others, including those providing a direct service. People look to those in positions of power or influence with an expectation that they are able to meet a particular need which results in them being in a better place than they were when they started. Unfortunately this is not always the case, especially when there’s a misuse or abuse of power.  

It always surprises me to see careless or inappropriate behaviors from people whose job involves positively influencing others. I’m sure you’ve experienced this in some way in your life. Maybe you’ve had a manager or supervisor contribute to a toxic work environment. Perhaps you’ve experienced a business owner or service professional lack people or customer service skills. In my own experiences with community mental health and human services and businesses that specialize in the development of people/professionals, I’ve found that people-centered organizations and groups, even human resources, are no exception. In some ways, they are the most disappointing to witness because there is a greater expectation for providing quality care to and for others. 

In considering these types of issues, there are fortunately individuals and organizations that have and do model positive uses of power. They demonstrate the kinds of behaviors that one wants to see and experience, encourage and represent healthy communication in words and actions, and contribute to positive change. Think of the people in your life that come to mind as great examples of this. How do they positively influence others? What makes them stand out? When I ponder this, these are the qualities or values that I’ve appreciated and want to represent in my own life:

  1. Kindness - willingness to help or be of service to others to meet a specific need or add value to other people’s lives through messages shared or actions shown. 

  2. Purposeful - services provided, and related communication, are intended to address a specific need that someone may have, and align with personal and/or organizational objectives. 

  3. Responsive - there is an acknowledgement of needs or concerns and follow through with regular communication.

  4. Growth-minded - there is a desire to see people reach their potential or achieve their goals and encourage this in meaningful ways personally, professionally, and organizationally. 

  5. Strength/Courage - able to persevere through difficulties and challenges, particularly as it relates to advocating for positive change, while maintaining one’s values and character.

  6. Awareness - clear on the skills/abilities, desires, and needs that they and others bring in order to support one another and are open and honest about areas of weakness and strength. 

  7. Thoughtful - think thoughtfully about the words and actions that will meet particular needs and support growth. 

We all have the power to contribute positively to the lives of others. In what ways do you want to have a positive influence? What areas would you like to improve in to better support the people in your life or whom you serve? 

I’d love to hear from you. Feel free to share a comment or reach out if you’d like to connect, have questions, or are interested in partnering.

Healthy Messages™ helps professionals, leaders, and business owners in human services improve, craft, and implement communication within and across systems. 

Learn more about Healthy Messages™ mission, vision, and outcomes.

Read More